I have had weird problems with authentication in the past, and a restart
'fixed' the issue for awhile....I was then able to capture that the plugin
was running out of memory, corrupting the in-memory config, requiring a
restart.


On Tue, Aug 20, 2013 at 7:30 AM, Karthik <karthik...@gmail.com> wrote:

> **
> Team,
>
> we had configured AREA authentication via SSL a few months back. Suddenly,
> since yesterday it has stopped working with below error in the arplugin.log
>
> +VL    AREAVerifyLoginCallback          -- user remedy_ldap -- vendor
> ARSYS.AREA.HUB                   (D:\Program Files\BMC
> Software\ARSystem\arealdap\areahub.dll)
> <ARSYS.AREA.LDAP> <FINEST> AREAVerifyLoginCallback
> <ARSYS.AREA.LDAP> <FINER> Connecting via SSL(host=<ad_host_name, port=636,
> certPath=C:\certificate\ldaptruststore.jks with Server SSL Authentication
> enabled)
> <ARSYS.AREA.LDAP> <SEVERE> init: Bad parameter to an ldap routine (LDAPERR
> Code 89)
> <ARSYS.AREA.LDAP> <SEVERE> init: ldapssl_client_init failed [cert path
> C:\certificate\ldaptruststore.jks]
> <ARSYS.AREA.LDAP> <SEVERE> Failed to initialize the ldap sdk
> -VL                                FAIL
>
> user remedy_ldap is the bind user we have configured.
>
> Weird thing is, it works on ARDBC via LDAP with the same bind user and
> certificates, however throws error for AREA. Any ideas?
>
> we checked and it seems nothing changed on AD.
>
> --
> - Karthik
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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