What most people do is to force the Remedy login into a known case (either all upper or all lower) in the User form and on the Mid-Tier login.jsp add the onChange action to the username field.
onChange="javascript:this.value = this.value.toLowerCase();" or onChange="javascript:this.value = this.value.toUpperCase();" Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rjust Sent: Thursday, September 05, 2013 2:43 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP Authentication Case Sensitivity The issue is the login on the User form must be the same as the login that the user typed into the login screen. Sent from my iPhone On Sep 5, 2013, at 3:40 PM, Frank Caruso wrote: > So if I can do an ldapsearch and find the ID using any format, then the issue > is probably not the ID being in mixed case letters. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
