Hi,
You need two databases or database instances for the process I am talking about.
You would then do Delta Data Migrations to the new machine until you are ready
to switch over. Probably using RRR|Chive to do the Delta Data Migrations.
Best Regards - Misi, RRR AB, http://rrr.se
> If the old and new systems that you're going to run in parallel access the
> same database
> doesn't that pose a problem?
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, September 10, 2013 10:38 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARS upgrade from 7.6.04 to 8.1 with Customization
>
> Hi,
>
> Are we talking ITSM or not?
>
> Client side integration is very different than doing it to/from aruser.exe.
> Please explain what you have to get suggestions.
>
> Macros are typically various searches that can be converted to
> form-defined-searches. Other things on newer systems could be various reports
> and data exports.
>
> You can do an upgrade with almost zero downtime if you can run the old and new
> systems parallel.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
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> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
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>
>> Hi,
>>
>> I'am planning to upgrade my ARS7.6.04 to 8.1ARS. My current ARS has
>> large amount of customization and do not intend create overlays for them.
>>
>> Need your help to understand what all areas i need to take care of for
>> this upgrade (My server's are in server group with email integration
>> and i have other integration as well like WS/API and DB integration ),
>> like
>>
>> 1. WUT Macros would not work and needs to be converted to workflow.
>> 2. Any custom workflow written over the core BMC field may get lost
>> during upgrade.
>> 3. Any custom script solution on UserTool would not work over Mid-Tier.
>>
>> If anybody has attempted this before please let me know the challenges
>> faced.
>>
>> Note: I've seen a previous post related to this upgrade, however it
>> was more on upgrade with zero downtime line, which is currently not
>> available with the product version.
>>
>> Regards,
>> Andro WC
>>
>> ______________________________________________________________________
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>>
>
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