Hi All,

In our Remedy environment we have integrated Remedy with  .Net, which
generates PDF and places the PDF files in a location.

Remedy workflow are written to attach those PDF files into Remedy and
Remedy sends an notification mail to customer / User.

Now I need to delete the PDF  files placed in the location with the help of
Remedy workflows based on the condition i.e. once the email is sent to
Customer / User the status in the form changes to "Sent", once the email
sent I need to delete the PDF file from the location and not from the
Remedy form . Please provide your suggestion on this.

I don't have any idea Run Process except these and  these action is
performed at Remedy side i.e. on Remedy form. I need to delete the file
from location with based on Remedy criteria.

PERFORM-ACTION-ADD-ATTACHMENT

PERFORM-ACTION-DELETE-ATTACHMENT

PERFORM-ACTION-OPEN-ATTACHMENT

PERFORM-ACTION-SAVE-ATTACHMENT

Thanks.



*Regards,*



Karthick S

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