Hi Misi, Thanks for the help and it works fine, as expected through Escalation and filter action. :)
Regards, Karthick S On Wed, Sep 11, 2013 at 8:33 PM, Karthick S <karthick...@gmail.com> wrote: > Hi Misi, > > Thanks for the mail, will check and let you the result on this. > > Regards, > Karthick > > > On Wed, Sep 11, 2013 at 6:20 PM, Misi Mladoniczky <m...@rrr.se> wrote: > >> Hi, >> >> I guess your files are located on the Remedy server. >> >> The syntax would be different on Unix/Linux servers compared to Windows >> servers. >> >> You need to issue a run-process command to delete the file: >> Linux/Unix: /bin/rm "/x/y/zzz.pdf" >> Windows: cmd.exe /c del "C:\x\y\zzz.pdf" >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> > Hi All, >> > >> > In our Remedy environment we have integrated Remedy with .Net, which >> > generates PDF and places the PDF files in a location. >> > >> > Remedy workflow are written to attach those PDF files into Remedy and >> > Remedy sends an notification mail to customer / User. >> > >> > Now I need to delete the PDF files placed in the location with the >> help of >> > Remedy workflows based on the condition i.e. once the email is sent to >> > Customer / User the status in the form changes to "Sent", once the email >> > sent I need to delete the PDF file from the location and not from the >> > Remedy form . Please provide your suggestion on this. >> > >> > I don't have any idea Run Process except these and these action is >> > performed at Remedy side i.e. on Remedy form. I need to delete the file >> > from location with based on Remedy criteria. >> > >> > PERFORM-ACTION-ADD-ATTACHMENT >> > >> > PERFORM-ACTION-DELETE-ATTACHMENT >> > >> > PERFORM-ACTION-OPEN-ATTACHMENT >> > >> > PERFORM-ACTION-SAVE-ATTACHMENT >> > >> > Thanks. >> > >> > >> > >> > *Regards,* >> > >> > >> > >> > Karthick S >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > "Where the Answers Are, and have been for 20 years" >> > >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > > > -- > ** > ** > *Thanks and Regards,* > *Karthick S* > -- ** ** *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
