User interface 7.6, Developer 8.1 I created an active link on a form (in Base mode) that would require a ticket number to be inserted from the user if it were a certain type of ticket. Then when that ticket was closed I had a filter that would notify a specific group that the ticket was closed or reassigned. It worked at one time and now it does not. Nothing has really been changed. Don't know what the issue may be...any help?
Also, before I took over doing the Remedy admin/dev stuff here at work there were numerous forms with objects already created under 7.6 I believe it was. Now the only way I can add another field is to do it under Base mode because if I am in Best mode the selections to add a field are all greyed out. What can I do to be able to add it in Best Mode as I would like to work just in Best mode because from what I have learned if I do anything in Base mode it may not be saved after a system update or flush. Help!? Ron _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
