That's a good idea.... Plus, I don't like that it just stays there until the customer clicks on the X. It could stay there forever, until the customer moves on to another form....
I've recently started popups again. Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Wednesday, October 16, 2013 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: prompt bar vs popup ** This is a pretty common complaint throughout most organizations that I've talked with after they were introduced. While I think it's not a terrible idea and less in your face than a popup error message, they need to do something else, perhaps like greying out the rest of the screen for a second in order to draw attention to the prompt bar. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig Sent: Wednesday, October 16, 2013 8:17 AM To: arslist@ARSLIST.ORG Subject: Re: prompt bar vs popup ** Wasn't there a user preference configuration item to override the setting? We have a lot of users complaining that they don't notice the prompts at the top of the screen... (We just went from itsm 7.6 on ARS 7.6.04 to 8.1) -- Best regards Jonas Stumph Stevnsvig jonas.stu...@stevnsvig.com jonas.stumph.stevns...@nordea.com On 16/10/2013 15:11 "LJ LongWing" <lj.longw...@gmail.com> <mailto:lj.longw...@gmail.com> wrote: ** each message has the ability to choose where (at least active links do)...plus, in the admin console, on the configuration tab, there is the field named 'Use Prompt Bar for'...which controls 'some' messages... On Wed, Oct 16, 2013 at 7:06 AM, Jonas Stumph Stevnsvig <<arsl...@stevnsvig.com>> wrote: > ** > I seem to recall being able to specify whether I want errors as popups > or as those prompts at the top of the page - or a popup displaying the > error. But I can't find the setting anywhere - am I hallucinating?-- > > Best regards > > Jonas Stumph Stevnsvig > > <jonas.stu...@stevnsvig.com> <mailto:jonas.stu...@stevnsvig.com> > <jonas.stumph.stevns...@nordea.com> <mailto:jonas.stumph.stevns...@nordea.com> > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here <http://www.energytransfer.com/mail_disclaimer.aspx> . If you cannot access hyperlink, please e-mail sender. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
