Thank you Tommy and Sandra. Sandra, so the federated data is stored in another system? Today, we store all mobile phone info in a home grown application. We are trying to do away with that app and move it to Remedy CMDB. I think I may leverage the Computer System form and add the needed fields.
Thanks, Marcelo From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra Sent: Wednesday, October 16, 2013 11:28 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB - mobile phones - where? ** We use the computer system class to store the device, adding Tier 2 "Telecommunication" and federated data to store other information like phone number (original & changed), PIN, SIM, etc. instead of adding fields. Thanks! Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: Wednesday, October 16, 2013 11:53 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: CMDB - mobile phones - where? ** Looking to start tracking mobile phones in Remedy CMDB. I've looked at the CMDB data model but am unsure where mobile phones should be tracked. Ideally we would need a field to capture the phone number. To those of you who are tracking mobile phones, where are you doing it? Thanks, Marcelo _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
