I believe if the default shell for the user running arsystem is ksh, then you don't have to do this. However, I think it is best practice to include it.
Terry
on Oct 23, 2013, Grooms, Frederick W <frederick.w.gro...@xo.com> wrote:
Does it even show up in your arfork.log ?
It looks like you are telling it to run ksh and have it run the script. Do you need to tell it to run ksh? Our runprocess commands on the server (granted on Linux, but I remember on Solaris an HPux were the same) just call the script and have in the first line of the script #! /usr/bin/ksh
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nall, Roger
Sent: Wednesday, October 23, 2013 9:31 AM
To: arslist@ARSLIST.ORG
Subject: Execute shell script
**
ARS - 7.1 sp4
Oracle 10g
AIX
We are trying to execute a shell script from an escalation. Our command line looks like this
/abc/def/ghi/ksh shellscript.ksh
The escalation fires however nothing happens. We are able to log into the box as aradmin and execute the script just fine but not from Remedy. I was wondering if anyone has any suggestions as to what we may be missing.
Thanks,
Roger A Nall
Sr. Remedy Developer
7668 Warren Parkway
Frisco, TX 75034
Desk: 972-464-3162
Cell: 973-652-6723
"You will get all you want in life, if you help enough other people get with they want"
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