As Lisa mentioned, I would first look at it through the user tool.  Most of
the time this happened to us is a panel issue, field overlap, or permission
issues..
On Oct 23, 2013 10:15 AM, "Kathy Morris" <kathymorris...@aol.com> wrote:

> **
>
> Hi,****
>
> ** **
>
> AR System 7.6.4 / ITSM 7.6.4****
>
> Via Dev Studio, I added a field under the Work Info tab on the
> HPD:HelpDesk form in an overlay.  ****
>
> The field is not showing up in MidTier after I cleared the cache and AR
> Server was restarted.  Am I missing a step?****
>
> When I create new regular forms – the same field displays in the new form
> in Mid Tier.****
>
> ** **
>
> ** **
>
> ** **
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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