Tony, The only way I'm familiar with is to write workflow that stores the value somewhere in your system.
On Mon, Oct 28, 2013 at 10:55 AM, SUBSCRIBE ARSLIST theReel < tony.r...@bt.com> wrote: > Hi Guys, > > Is there a way to determine when a user last logged into Remedy/ITSM > without having to enable the user logs. Basically I want to identify any > user accounts that have not logged into Remedy in X months. > > We have a multi-tenant ITSM 8.1 environment and do not have full control > of our user base leaving procedures. So if someone with a Remedy account > was to leave one of our customers and they do not notify us then that > persons account will remain active. To mitigate against this we are > planning to supply the customers with an active users report to check and > want to include the last time they each logged on and any other useful > information. > There is the user-cache table which has a timestamp column but that only > seems to be updated when the user account is updated/changed and not when > they login. > > Any ideas how I could achieve this or how do you identify unused accounts? > > Thanks > Tony > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
