What is this association? Does it NEED to be seen on the same table as associations? I only ask, as this would be a wide ranging customization that might be better served as a separate child form? There are many other areas in incident stored in their own form where there is no need for the one to many relationship type associations (assignment, impacted areas etc). Is it possible that this could be done in this manner?
Apologies if I have not correctly understood your requirements, Regards, From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Friday, November 01, 2013 2:07 PM To: arslist@ARSLIST.ORG Subject: Relationship tab on the Incident form ** ARS / ITSM 7.6.04 I'm still learning the ins and outs of the Incident form in 7.6.04. And I'm curious about something. I've created a secondary form that will track specific information related to a certain type of incident. The entry is created when the Incident ticket is submitted. It then pops up and get's some addl. information for the incident and then closes. So, on the HPD:Help Desk form, the Relationships tab has the z2TH Association Table that shows entries in the HPD:Associations field. It also has the "Show Related menu field" (z1D Request Type01). I am assuming that to have entries on the secondary form show up on this table, I will need to push the entry to the HPD:Association form. Do I need to make any new entries on any of the SYS:RTL:Request forms? If so, which ones? And is there a way to access them from the Administrative form? I hope I stated all of that clearly.... Thanks in Advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
