Folks, My client is running BMC ITSM 7.6.04 SP2 for all components including the mid-tier.
MS SQL 2008 ARS server groups. Mid-tier with load balancer. Tomcat 6 All server are well configured with memory and processers to hold the load of 250-400 concurrent users. All servers are virtual except for SQL. All servers are 64 bits - Tomcat is running 32 bits. The tomcat are the mid-tiers are playing up with memory issues and a few other bits. My initial advice is to upgrade the ARS 7.6.04 SP4 and upgrade tomcat. My question is: How successful have you folks been upgrading the mid-tier to 8.1 and keep ARS Server and ITSM Apps on the current release? In the past I have boosted performance and increased stability by only upgrading tomcat and the mid-tier to latest generation and patch. Is mid-tier 8.1 running will with ARS 7.6.04SP2 and ITSM 7.6.04 SP2? Thanks, Terje Moglestue _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
