Yes - pretty common process most places I've been too.  Best to work with the 
DBAs and have them do it during a regular patching cycle when (if) you have the 
system stopped and let the DBAs be responsible for updating it both in Oracle 
and in the conf file.  just save off a copy of the conf file before they go 
into it so that you have a copy of everything else.

----- Original Message -----
From: "michael campbell" <soup...@hotmail.com>
To: arslist@ARSLIST.ORG
Sent: Tuesday, November 12, 2013 11:58:51 AM
Subject: Re: Oracle people change password without warning

** 
pretty normal procedure when locking down environments,(stigging) can't have a 
password that does not expire. What ever they set it to, log into  outlook and 
set yourself a reminder, have remedy send an email a couple days before it 
expires too if you like. so you can then coordinate with dba to change it 
togethor. 
  
mike 
  


Date: Tue, 12 Nov 2013 09:50:45 -0700 
From: lj.longw...@gmail.com 
Subject: Re: Oracle people change password without warning 
To: arslist@ARSLIST.ORG 

** 
Alan, 
It is my understanding that changing the PW in the conf file, and restarting 
remedy will re-encrpyt the password once started up...so changing it in the 
conf file I believe is a valid option....but honestly, a policy that 
intentionally takes a service offline because of mandatory without warning 
password changes sounds a bit insane. 



On Tue, Nov 12, 2013 at 9:42 AM, Alan Truelove < truelove.a...@yahoo.com > 
wrote: 


** 





Remedy 7.6.04/Oracle installation - at a Govt facility that shall remain 
nameless, the Oracle db admins are mandated to change password at intervals.  
-- doing this without warning. This means that one cannot access the Remedy 
tools.  (And change the Oracle password stored there), Catch 22. 

I had proposed using API to modify the Oracle password field in the appropriate 
tab of the  ' server info form' - but this it seems is not good enough-the 
ars.conf file has to be changed.  

Any suggestions? 


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