Sucharita,
I haven't worked with Remedy for the last two years, so I'm going to
tentatively offer this advise. Your log shows:
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
If you know which emails are not making it out, I'd examine them and the
STM:BlockedEmailMessages form and try to determine which field is getting
pushed into a field that is only 255 characters where the email field can
exceed 255 characters.
From: Sucharita SINGHAL <sucharita.sing...@st.com>
To: arslist@ARSLIST.ORG,
Date: 11/13/2013 01:53 AM
Subject: Error in email logs...resulting in email loss
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>
**
Hello Team,
We are errors in email Logs.
Selective mails are getting blocked and not being sent to smtp server.
Please find the error snapshot as below:
nested exception is:
java.net.SocketException: Broken pipe (errno:32)
at
com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:953)
at
com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:941)
at
com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:918)
at
com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:643)
at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:322)
at
com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1468)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:595)
Nov 13, 2013 11:00:51 AM com.sun.mail.smtp.SMTPTransport sendCommand
SEVERE: Can't send command to SMTP host;
nested exception is:
java.net.SocketException: Broken pipe (errno:32)
javax.mail.MessagingException: Can't send command to SMTP host;
nested exception is:
java.net.SocketException: Broken pipe (errno:32)
at
com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:953)
at
com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:941)
at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:374)
at
com.remedy.arsys.emaildaemon.SenderModule.closeTransport(SenderModule.java:129)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:317)
at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:595)
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:52 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:53 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:53 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:53 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:54 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:55 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:56 AM com.sun.mail.smtp.SMTPTransport rcptTo
SEVERE: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 504 5.5.2 <REMSPI_ARS>:
Recipient address rejected: need fully-qualified address
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 504 5.5.2 <REMSPI_ARS>:
Recipient address rejected: need fully-qualified address
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848)
at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323)
at
com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
at
com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1468)
at
com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Thread.java:595)
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:58 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:00:59 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:00 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:00 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:04 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:05 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
Nov 13, 2013 11:01:06 AM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Value does not fall within the limits specified for the field (max
length - 255) : STM:BlockedEmailMessages : To
pkgweb|pkgov >
Please let us know the reason and how to correct the situation
Regards
Sucharita
_ARSlist: "Where the Answers Are" and have been for 20 years_
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