I have noticed something similar in 7.6.04 SPx too. This is usually because the panel is inside another panel (nested panels?). I had to created overlays for parent panels before I could make certain changes.
The nested panels can be seen in the outline view in developer studio. Thanks, Anusha Das NRC-ITISS Remedy Developer ITIL V3 Foundations Dell | Services, Federal Government Office +1 240.406.9864 anusha_...@federal.dell.com<mailto:anusha_...@federal.dell.com> or anusha....@nrc.gov<mailto:anusha....@nrc.gov> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Friday, November 15, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: Panels 8.1 ** ** The version is 8.1 – I created an overlay and after creating the overlay in Best Practice mode – I cannot edit the size property. Some of the property attributes I can modify, however not the size of the panel. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Friday, November 15, 2013 1:32 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Panels 8.1 ** You did not list the version, if it is 7.6.04 or later you will need to create Overlays. -----Original Message----- From: Kathy Morris <kathymorris...@aol.com<mailto:kathymorris...@aol.com>> To: arslist <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Sent: Fri, Nov 15, 2013 1:26 pm Subject: Panels 8.1 ** Hi, We are trying to modify the HPD:HelpDesk form and we are having trouble with the panels. In the “Add Info” section, next to the “Notes” field we want to add a Date/Time field in the white space. In the Developer Studio panel properties, when I try to increase the panel width – the size is grayed out (not editable). I believe this is on the Activities Panel (OOB). When I drag the fields out of the panel, they do not move. We are unable to add the Date/Time field – and I do not understand why since there is a lot of white space. We reviewed BMC’s technical guides, videos, however we do not seem to be able to modify the panels. I must be missing an important step here. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"