It may be because the Contact's field is brought forward and Incident ID field is behind this field. Generate a report on Incident ID and see what you get.
Regards, SriSamSri Appecherla +61 478877812 On Thu, Nov 21, 2013 at 10:19 AM, Simon Ellis <simon.el...@telecom.co.nz>wrote: > Don't know what's happened here but on our DEV server, I go to create an > Incident ticket with no issue except hwne all good and done the Incident ID > field is showing the contacts phone number and not the Incident ID > number.... It's 7.6.04 SP4, The toggle switch switches between the field > names okay. Screen shot attached..... Any Ideas? > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
