Hi,
If a user forgot to logout from one place, he can override the session on the
next machine he sits down in front of. That is allowed, and should work the
same way of the BMC-built clients a home grown API.
There is a technical limitation in place that will prevent doing this multiple
times.
I am still not sure why you did not succeed, as the settings you supplied us
from start seems to be the correct ones. Unless BMC has prevented the override
occuring from home grown API-programs...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> It is against license rules to try and evade letting a user (a
> fixed/floating license) from connecting from another PC at the same time
> they are connected on another PC.
>
> A solution to prevent this would be against BMC licensing rules. Please
> stop asking for people on the list to supply this information.
>
> If you don't 'get it', it's to prevent a company from buying 1 license and
> letting 10 people use it.
>
> Susan
>
>
> On Sat, Dec 14, 2013 at 7:02 AM, Karthik <karthik...@gmail.com> wrote:
>
>> **
>>
>> I meant users with fixed license
>> On Dec 14, 2013 6:32 PM, "Karthik" <karthik...@gmail.com> wrote:
>>
>>> Does this happen for even users with license? I was assuming it would not.
>>>
>>> - Karthik
>>> On Dec 14, 2013 4:47 AM, "LJ LongWing" <lj.longw...@gmail.com> wrote:
>>>
>>>> **
>>>>
>>>> As I said before, it is none of that. BMC updated the system to not
>>>> allow the user to connect from more than one system at a time. This is
>>>> designed by Remedy to stop people from bypassing their license rules,
>>>> there
>>>> is no bypass, and attempts to bypass it are attempts to bypass
>>>> limitations,
>>>> which isn't a good idea.
>>>> On Dec 13, 2013 4:03 PM, "Sweety" <sweetykhann...@gmail.com> wrote:
>>>>
>>>>> Hi Misi/Carl/LJ/Experts,
>>>>>
>>>>> Do we have any solution for this from API or is it considered to be a
>>>>> bug or drawback from API ?
>>>>>
>>>>> Can't I override the user access ?
>>>>>
>>>>> Please assist.
>>>>>
>>>>>
>>>>> _______________________________________________________________________________
>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>> "Where the Answers Are, and have been for 20 years"
>>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
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