Sweety stated in a different thread this requires modify access. I think at this point we could use an explanation of the larger picture. By the sound of it Sweety is creating a completely new UI (mobile perhaps?).
Jason On Sun, Dec 15, 2013 at 3:20 PM, Lucero, Michelle < michelle.luc...@bankofamerica.com> wrote: > ** > > Hi, Sweety: > > > > I didn’t follow the entire thread, but if the user account you’re > attempting to use doesn’t require the ability to “update”, Remedy AR still > offers one more license type. An account with a “*Restricted Read*” > license can be used from multiple IPs, simultaneously. Again, it is only > used for SUBMISSION and not UPDATE. > > > > You can read more about it in the documentation. > > It is still available in 8.1. > > > > Typical use may be for “anonymous” surveys, etc. > > > > Michelle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Susan Palmer > *Sent:* Sunday, December 15, 2013 3:31 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: API : Override ARERR [9084] User is currently connected > from another machine > > > > ** > > It is against license rules to try and evade letting a user (a > fixed/floating license) from connecting from another PC at the same time > they are connected on another PC. > > A solution to prevent this would be against BMC licensing rules. Please > stop asking for people on the list to supply this information. > > If you don't 'get it', it's to prevent a company from buying 1 license and > letting 10 people use it. > > Susan > > > > On Sat, Dec 14, 2013 at 7:02 AM, Karthik <karthik...@gmail.com> wrote: > > ** > > I meant users with fixed license > > On Dec 14, 2013 6:32 PM, "Karthik" <karthik...@gmail.com> wrote: > > Does this happen for even users with license? I was assuming it would not. > > - Karthik > > On Dec 14, 2013 4:47 AM, "LJ LongWing" <lj.longw...@gmail.com> wrote: > > ** > > As I said before, it is none of that. BMC updated the system to not allow > the user to connect from more than one system at a time. This is designed > by Remedy to stop people from bypassing their license rules, there is no > bypass, and attempts to bypass it are attempts to bypass limitations, which > isn't a good idea. > > On Dec 13, 2013 4:03 PM, "Sweety" <sweetykhann...@gmail.com> wrote: > > Hi Misi/Carl/LJ/Experts, > > Do we have any solution for this from API or is it considered to be a bug > or drawback from API ? > > Can't I override the user access ? > > Please assist. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ------------------------------ > This message, and any attachments, is for the intended recipient(s) only, > may contain information that is privileged, confidential and/or proprietary > and subject to important terms and conditions available at > http://www.bankofamerica.com/emaildisclaimer. If you are not the intended > recipient, please delete this message. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"