Hey everyone, I have a multitendency 7.1 system. My requirement is to pull all the SLM Data for only a certain company's Incident tickets that are not closed,resolved or cancelled. You have been kind enough to help me find the SLM Data on the SLM:Measurement form.
Getting a certain company on the SLM:Measurement form is not hard as the title houses the company name for us. But I cannot figure out how to pull SLM:Measurement data for ONLY not closed, resolved or cancelled Incident tickets. I hope my explanation makes sense. Any ideas? Thank you! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
