Hi With all the various modules, I would say we have < 1 million combined records with around 200 new records being created via SRM on a daily basis (so around 6000 new calls a month). Not a massive system to other installations however it is used extensively in our organization.
I was thinking of using ARX files, however wasn't sure on the database structure between the versions and if it would present other problems. On Wed, Jan 15, 2014 at 7:00 AM, Dale Jones <d...@dcshq.com> wrote: > ** > Brad, > > You have multiple options to move data, I would first like to ask a couple > questions. > Transactional Data - Number of INC, CHG, SRM, PBM, Task. Just ballpark > 100K or > million. Volume per month 50K, 100K or >million > Number of open tickets INC, CHG, SRM, PBM, Task > > I have leveraged ARX exports and imports for most of my customers > transactional data migrations to 8.1 (1 initial move then multiple Delta > moves up to Go Live weekend. Added a handful of cleanup filters and an > escalation or two to trigger cleanup. The main cleanup is on open records > that need to modified and will trip validation filter errors. Also have > added an exclusion to some existing validation filters (ie 'Submit Date' > > "01/01/14") (Go Live date 01/01/14 example) > > Dale Jones > DCS > Raleigh, NC > 919-523-6034 > ------------------------------ > *From:* Action Request System discussion list(ARSList) [ > arslist@ARSLIST.ORG] on behalf of BradRemedy [bradrem...@gmail.com] > *Sent:* Tuesday, January 14, 2014 11:22 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Migration of Foundation and Historical Data ITSM 7.6 to ITSM 8 > - Using Spoon > > ** > Hi All > > Hope everyone is well. > > We are busy with our upgrade to ITSM 8 and have setup a completely new > environment which will host the Version 8 applications. We are currently > running Remedy 7.6 P003 with ITSM 7.6 and SRM 7.6. > > The new environment has been setup and configured and is working > perfectly and we now come to the task of migrating the data from ITSM 7.6 > to the new ITSM 8 environment. For now, we are focusing on the foundation > data as that is the most important part and I was wondering how everyone > who has done this upgrade has managed to move their data over. > > I was looking at using the spreadsheets, however it is alot of admin > work and with any data updates or changes on our currently live 7.6 > environment, we would need to make sure that we apply those updates to the > version 8 environment. > > Ideally, we would like a automated solution / scripted solution that we > can run which would update the data and keep the new environment in sync. > > It was suggested by another developer that we look at possibly using the > Atrium Integration Spoon application to do this data migration and that we > create a transformation job which we can re-run etc. > > Has anyone done this before? If not, would you please share how your > company / project was able to migrate their data? > > Any assistance would be greatly appreciated. > > Thanks > Brad > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
