We have an archiving solution ready and tested.
It can automatically create Archive forms and follows customer set rules on archiving. It also offers restore and the set of forms belonging to root requests can be changed so that additional bespoke forms will be included. Web page updates are now in progress. Jason, I've emailed you the solution. For others, please contact me if you are interested. Cheers Ben Chernys Senior Software Architect logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:ben.cher...@softwaretoolhouse.com> Ben.Chernys_AT_softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and out FreebiesSection for a ITSM 7.6.04 and 8.0.0 Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: January-17-14 01:08 To: arslist@ARSLIST.ORG Subject: Re: Best method to archive ITSM data ** I don't have the answer but I recommend voting on the Idea Remedy data archiving <https://communities.bmc.com/ideas/1782> to let BMC know that customers are looking for an out of the box solution. Jason On Thu, Jan 16, 2014 at 1:13 PM, James Smith <bmcremedyarslis...@gmail.com> wrote: Hi List, Greetings! Hope you all had a great holidays! Here I go with my query - What do you think? which is the best way to archive ITSM data ? I tried OOTB archival process but its damn useless and need to do a hell of work to archive ITSM data module wise. It seems like a feature but it eats up all your brain. If you archive Incident data all of its child records get orphaned. Fed up with this! Do you guys have any cost effective method to archive ITSM data ? Initially thought of using DSO but I feel it is going to cost me much - I need to setup a DSO server, a database and much more. Any thoughts for best method to archive ITSM data? Appreciate your comments and inputs! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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