Good day. Mostly custom site her using AR 7.1 on Windows server and SQL. I have a request to track HelpDesk tickets involving particular PCs in assets that have gone off warranty. I have flagged the pcs in the asset file and need a way to track and report on the helpdesk tickets which have the particular asset number in either the Short Description or the Details. Just wondering if anyone would have an idea of the best way to handle this. Thanks in advance for any suggestions.
David Morrison East Tennessee State University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
