Carol, Consuming a web service allows you (the ARS server) to push or pull data from an outside system depending on how they wrote their service. What happens is this:
Some system creates a web service and gives you the WSDL (either by giving you a file or giving you the URL). You create a filter with a Web Service action. You will then be presented with a place to put in the URL or file path info and click load. You can then pick the operation you wish to perform and map the fields to the ARS form the filter is based on. This is covered in the Integration documentation (for 7.6 it is the Integration Guide starting on page 61) Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, January 22, 2014 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: New to Web Services - What am I missing? ** Carol, I believe you are getting confused between 'Publishing' and 'Consuming' a web service. If you generate a web service object on a form, that is making a web service available, or 'publishing' a web service for another system to consume. They would be the trigger, they would consume your web service. If you want to call another system and trigger something in their system, then YOU would be consuming a web service. In this case, THEY provide you with a WSDL, and the filter translates that so you can provide input and output... Based on what you have described above, I believe that you are trying to consume a web service from them to give them an incident id....they would need to provide that wsdl to you. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carol Carnevali Sent: Wednesday, January 22, 2014 2:01 PM To: arslist@ARSLIST.ORG Subject: Re: New to Web Services - What am I missing? I'm sorry, but I'm still having difficulty understanding how you can get a WSDL from an external application into a Remedy Web Service. I was able to create a Web Service but Remedy generates the WSDL from the Form selected. I have also created the filter to consume it but I don't see how it can work externally. What I need to do is simply pass an Incident ID through Web Services to an external application. I'm still missing something and can't seem to find it in any documentation. Please advise. Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
