Ken,
Yes, it should be the original (unmodified) versions of the
applications. This is so the upgrade tools can compare the existing versions
of objects with the unmodified variants to identify the ones that should be
flagged as modified for possible conversion to overlays.
Best Regards,
Karl
Karl Miller | Principal Product Manager - Remedy Platform | BMC Software
W 678-779-4998 | C 678-779-4998
The industry's leading ITSM solution now available via Software as a Service
(SaaS)<http://www.bmc.com/ondemand>
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken
Sent: Tuesday, January 21, 2014 1:54 PM
To: arslist@ARSLIST.ORG
Subject: Reference Server clarification
**
(dumb) question....
We are in an upgrade from non-overlay system to 8.1 were we restored a copy of
the prod DB onto a staging server and upgraded ARS to 8.1. In the stage that
talk about running BPCU then setting up an clean OOB reference server to
re-import the origin objects (for objects were BPCU created an overlay), should
the reference server be an old 7.x server or 8.1?
I am thinking the old 7.x since I haven't run the application upgrades yet.
However, I believe this step is optional. What is really the benefit of
restoring those origin objects (especially since the upgrade is going to wipe
them out (most of them I assume)?
Thanks
Ken
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