Group Type of 'None' does not make a group a permission group. It becomes only a notification type of a group. So yes that was your problem.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Tuesday, January 21, 2014 10:21 PM To: arslist@ARSLIST.ORG Subject: Re: Development Question Think I've found the problem.. On the Group form the group type was set as none, where as in DEV it was set as Change, everything else was the same. Flicking between the two allowed the panel tab to become visible.. Now noted for when I release to staging and prod.. Cheers Simon From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Wednesday, 22 January 2014 2:25 p.m. To: arslist@ARSLIST.ORG Subject: Re: Development Question ** Simon, Are the Group IDs on the Group form for the Company in question the same between your Dev and Test environments? Thad On Tue, Jan 21, 2014 at 3:30 PM, Simon Ellis <simon.el...@telecom.co.nz> wrote: Seemed to have stumped myself.... In a multi tenated solution i've created a new panel on the HPD:Help Desk form, added a panel holder and additional panels within that. The new panel is only visible to members of one company. The People records have the Company listed in the Access Restictions box of there people record. To establish the permissions for this tab, I mapped a role to a group and through DEV studio set permissions for the Panel so that role/group only have access. In our DEV environment where i developed this, it works like a dream, if you have the company listed in your people record under access restrictions no problem you can view the tab and you can log and search for tickets for that company. If you don't you can't see the tab/panel and you can't log tickets for that company. When i've moved this through into our Test environment, users with the correct access restrictions can create and search tickets for this company but can't view the new tab/panel. As the administrator i can. Permissions of the form are identical. Can't fathom out if i've missed something out, done something in DEV that i've forgotten to move through.... any ideas? ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
