Seemed to have stumped myself.... In a multi tenated solution i've created a new panel on the HPD:Help Desk form, added a panel holder and additional panels within that. The new panel is only visible to members of one company. The People records have the Company listed in the Access Restictions box of there people record. To establish the permissions for this tab, I mapped a role to a group and through DEV studio set permissions for the Panel so that role/group only have access. In our DEV environment where i developed this, it works like a dream, if you have the company listed in your people record under access restrictions no problem you can view the tab and you can log and search for tickets for that company. If you don't you can't see the tab/panel and you can't log tickets for that company. When i've moved this through into our Test environment, users with the correct access restrictions can create and search tickets for this company but can't view the new tab/panel. As the administrator i can. Permissions of the form are identical.
Can't fathom out if i've missed something out, done something in DEV that i've forgotten to move through.... any ideas? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
