this is typically why I like my 'server name' to be an alias instead of a
machine name, that way when moving to a new server, you don't need to worry
about this.  You need to worry about it at the moment, but if you make your
'new' name, an alias that can be re-pointed as necessary, it's the last
time you will have this issue on a server move.


On Thu, Feb 20, 2014 at 10:58 AM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:

> **
>
> Add to your ar.conf (ar.cfg) the IP-Name entry
>
>    Server-Name: hubprmap2
>
>    IP-Name: hubprmap.AD.HubbellPlano.com
>
> This will allow the AR Server to know itself by both names.  You can have
> as many IP-Name entries as needed.
>
>
>
>
>
> And you will probably need to add to your Mid-Tier the old server name and
> maybe a DNS alias or hosts file entry from the old name to the new
>
>
>
> Fred
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Cecil, Ken
> *Sent:* Thursday, February 20, 2014 11:34 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Email link server alias
>
>
>
> **
>
> When doing a migration to a new AR server, is there a way to handle all of
> the links that people have in existing email notifications? They will be
> pointing to the old server name that no longer exists.
>
>
>
> For example here is an existing link someone may have in an email
>
>
> http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap.AD.HubbellPlano.com&eid=NTS000001013978
>
>
>
> Here's what one generated from the new server would be like.
>
>
> http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap2&eid=NTS000001013978
>
>
>
> Is there a way to use server alias or something like that so that the old
> links could still function?
>
>
>
> Ken.
>
>
>
>
>
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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