LOL! I am catching up on the List. RemedyProd is what we use for our older custom environment :)
Jason On Thu, Feb 20, 2014 at 10:54 AM, Cecil, Ken <kce...@hubbell.com> wrote: > ** > > So LJ, if I want to fix it for going forward on the new system I can > change the Server-Name to something generic like RemedyProd. Would I then > need to run the MPS Remedy Restore Tool to update the references? And does > the new name just need to be resolvable by the midtier and app server (just > host file change) or would you recommend creating a DNS alias for that new > "server name"? > > > > > > Ken. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Thursday, February 20, 2014 1:08 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Email link server alias > > > > ** > > this is typically why I like my 'server name' to be an alias instead of a > machine name, that way when moving to a new server, you don't need to worry > about this. You need to worry about it at the moment, but if you make your > 'new' name, an alias that can be re-pointed as necessary, it's the last > time you will have this issue on a server move. > > > > On Thu, Feb 20, 2014 at 10:58 AM, Grooms, Frederick W < > frederick.w.gro...@xo.com> wrote: > > ** > > Add to your ar.conf (ar.cfg) the IP-Name entry > > Server-Name: hubprmap2 > > IP-Name: hubprmap.AD.HubbellPlano.com > > This will allow the AR Server to know itself by both names. You can have > as many IP-Name entries as needed. > > > > > > And you will probably need to add to your Mid-Tier the old server name and > maybe a DNS alias or hosts file entry from the old name to the new > > > > Fred > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Cecil, Ken > *Sent:* Thursday, February 20, 2014 11:34 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Email link server alias > > > > ** > > When doing a migration to a new AR server, is there a way to handle all of > the links that people have in existing email notifications? They will be > pointing to the old server name that no longer exists. > > > > For example here is an existing link someone may have in an email > > > http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap.AD.HubbellPlano.com&eid=NTS000001013978 > > > > Here's what one generated from the new server would be like. > > > http://servicedesk.hubbell.com/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=hubprmap2&eid=NTS000001013978 > > > > Is there a way to use server alias or something like that so that the old > links could still function? > > > > Ken. > > > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ------------------------------ > > > ---------------------------------------------------------------------------------------------------------------------------- > > > Confidentiality Requirement: This communication, including any > attachment(s), may contain confidential information and is for the sole use > of the intended recipient(s). If you are not the intended recipient, you > are hereby notified that you have received this communication in error and > any unauthorized review, use, disclosure, dissemination, distribution or > copying of it or its contents is strictly prohibited. If you have received > this communication in error, please notify the sender immediately by > telephone or e-mail and destroy all copies of this communication and any > attachments. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
