Hi List, Can you please assist me in below issue?
Is there any form in BMC Remedy ITSM 7.6, which holds past history of HPD:Help Desk I mean form which stores, 1. Current and previous status 2. Current and previous assignment information. I found in Assignment Log form only information related to assignment is available, but not the Status information. Regards Neha Khandelwal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
