is there a customization which is deleting a record on a back end form being referred by help desk workflow? we had experienced this sometime back when an integration was processing and deleting records before it was referenced again by help desk workflow.
- Karthik On 17 March 2014 13:42, mahmoud mahdy <mahmoud_ma...@live.com> wrote: > ** > Dears, > please help as I facing a critical issue when alot of users modify some > Tickets and causing to lose data. > Thanks > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"