Hi,
I have now added functionality for uploading all your systems searches in one
go and get an ARX-file back which you can import into your AR System Searches
Preference form.
Just put all your xxx_saved.srh in a single ZIP-file, typically after
exporting them to an ARX-file through the reporting functionality. Note that a
directory will be created containing the actual files.
Note that the following advanced search in the AR System User Central File
will match all saved searches: ('File Content' LIKE "%saved.srh")
Anything not named *_saved*.srh or *_recent*.srh will be ignored.
The user-name is picked up from the file name.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
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> Misi,
>
> This will be a one-off action for each user who migrates to the Mid Tier so it
> could even be done one query at a time by manually copy, paste and save the
> search from the xxx_saved.srh file.
> I could always use the first version and just update the username when I save
> the information to the AR System Searches Preference form.
> That's a great utility to add to your tool kit.
>
>
> Thank you,
> ---
> John J. Reiser
> Remedy Developer/Administrator
> Senior Software Development Analyst
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by me
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Thursday, April 10, 2014 2:21 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: EXTERNAL: Re: moving saved searches from User client to Mid Tier
> client.
>
> Hi,
>
> The other idea I had was to allow you to upload a ZIP-file containing all the
> files exported from AR System User Central File, and then supply an ARX-file
> that you can import into the AR System Searches Preference form.
>
> How does that sound?
>
> It required a little more programming, and it would also require more of the
> user performing the operation:
> 1. Export to ARX from AR System User Central File 2. Create a ZIP 3. Download
> a new ARX 4. Import ARX into AR System Searches Preference
>
> The other simple solution would be to create an API-program that connects and
> handles everything. But some people might object to running small command line
> programs connecting to their production environment with Admin privileges...
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> I knew Misi would spin some magic.
>> Works great but I can't send my customers out to the web to do this
>> plus most won't be able to find the xxx_saved.srh file.
>>
>> Thank you,
>> ---
>> John J. Reiser
>> Remedy Developer/Administrator
>> Senior Software Development Analyst
>> Lockheed Martin - MS2
>> The star that burns twice as bright burns half as long.
>> Pay close attention and be illuminated by its brilliance. -
>> paraphrased by me
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
>> Sent: Thursday, April 10, 2014 10:51 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: EXTERNAL: Re: moving saved searches from User client to
>> Mid Tier client.
>>
>> Hi,
>>
>> Here is a first version (alpha) not even requiring a login.
>>
>> Please let me know how it works out!
>>
>> https://www.rrr.se/cgi/savedsearchconverter
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP
>> 2011)
>>
>> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
>> Find these products, and many free tools and utilities, at http://rrr.se.
>>
>>> John,
>>>
>>> You could sell a tool that does that conversion into mid-tier
>>> searches easily. We'd be interested in hearing your progress and
>>> success in this method.
>>>
>>> Thanks,
>>> Susan
>>>
>>>
>>> On Wed, Apr 9, 2014 at 3:22 PM, Reiser, John J
>>> <john.j.rei...@lmco.com>wrote:
>>>
>>>> **
>>>>
>>>> Actually that command converts human readable to internal format
>>>> /1/5001/1/etcetera
>>>>
>>>>
>>>>
>>>> OK if that is the only way to get these searches moved to the Mid
>>>> Tier I'll throw together a form and a filter and then move the
>>>> internal search string to the AR System Searches Preference form.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thank you,
>>>>
>>>> ---
>>>> John J. Reiser
>>>> Remedy Developer/Administrator
>>>>
>>>> Senior Software Development Analyst
>>>> Lockheed Martin - MS2
>>>> The star that burns twice as bright burns half as long.
>>>> Pay close attention and be illuminated by its brilliance. -
>>>> paraphrased by me
>>>>
>>>>
>>>>
>>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>>> arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza
>>>> *Sent:* Wednesday, April 09, 2014 4:12 PM
>>>> *To:* arslist@ARSLIST.ORG
>>>> *Subject:* EXTERNAL: Re: moving saved searches from User client to
>>>> Mid Tier client.
>>>>
>>>>
>>>>
>>>> **
>>>>
>>>> If the qualificationString that you are looking to convert to human
>>>> readable format is stored in the AR System qualification format
>>>> (which looks something like a string of numbers separated by a few
>>>> forward slash characters), then yes, you could use that function to
>>>> build a human readable qualification from it, if that is what you
>>>> want to do.
>>>>
>>>>
>>>>
>>>> Joe
>>>>
>>>>
>>>> ------------------------------
>>>>
>>>> *From:* Action Request System discussion list(ARSList) [
>>>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of
>>>> *Reiser, John J
>>>> *Sent:* Wednesday, April 09, 2014 11:42 AM
>>>> *To:* arslist@ARSLIST.ORG
>>>> *Subject:* moving saved searches from User client to Mid Tier client.
>>>>
>>>>
>>>>
>>>> Hello Listers,
>>>>
>>>> ARS 7.6.04
>>>>
>>>> MS SQL Server 2005
>>>>
>>>> We are in the process of moving people from the user tool to the mid
>>>> tier client.
>>>>
>>>> A few of these users have saved searches stored in the AR System
>>>> User Central File.
>>>>
>>>> They want to know how to get their searches through the mid tier client.
>>>> Recreating them is time consuming.
>>>>
>>>> I am trying to figure out the best way to get the saved searches
>>>> form the user central form to the AR System Searches Preference form.
>>>>
>>>>
>>>>
>>>> Has anyone used the Application-Parse-Qual '*form' qualificationString*?
>>>>
>>>> I'm thinking of making a filter on create and then I can copy the
>>>> form name and qualification string from the User Central File record
>>>> and it will give me the proper internal format.
>>>>
>>>>
>>>>
>>>> Thank you,
>>>>
>>>> ---
>>>> John J. Reiser
>>>> Remedy Developer/Administrator
>>>>
>>>> Senior Software Development Analyst
>>>> Lockheed Martin - MS2
>>>> The star that burns twice as bright burns half as long.
>>>> Pay close attention and be illuminated by its brilliance. -
>>>> paraphrased by me
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
>>>> "Where the Answers Are" and have been for 20 years_
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>> _____________________________________________________________________
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>>
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>
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