The screen was completely b0rked for me too when I tried to change my
password about 5 minutes ago.  Even Though the screen looked goofy it
allowed me to change it.

Jason


On Wed, May 28, 2014 at 10:18 AM, Rick Cook <remedyr...@gmail.com> wrote:

> **
>
> Actually, I just got it to work.  Never mind.
>
> Rick
> On May 28, 2014 10:16 AM, "Lucero, Michelle" <
> michelle.luc...@bankofamerica.com> wrote:
>
>> Hi, Rick:
>>
>> I received an email from BMC Remedy tech support.  However, they didn't
>> change my password.  They recommended that I change my password because of
>> the Heartbleed issue, which I did successfully.
>>
>> Is this something different?
>>
>> Thank you,
>> Michelle
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Rick Cook
>> Sent: Wednesday, May 28, 2014 11:49 AM
>> To: arslist@ARSLIST.ORG
>> Subject: BMC Support page - b0rked?
>>
>> While on vacation last week, I got an email from BMC Support saying that
>> they had changed my password in response to the Heartbleed issue.  OK,
>> fine.  When I got back this week, I logged in with their temp password, and
>> was redirected to a password change page.  Again, no problem.
>>
>> However, I can't seem to get past that screen, because it's giving me
>> spurious errors, like "The password length must be at least 7 characters
>> and cannot exceed 32 characters", when I entered a new password within
>> those parameters.  Am I the only one seeing this?  I can't get into Support
>> until I get past this.
>>
>> Rick Cook
>>
>>
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