I also had a hard time getting past the change password screen.  I changed
it on one machine and wasn't able to get past the password change screen so
I just switched machines and it worked fine with the new password.


On Wed, May 28, 2014 at 10:49 AM, laurent matheo <lm...@me.com> wrote:

> **
> Same here.
> I had to empty my web cache browser after changing the password though, it
> was keeping asking me to change the password :)
>
>
> On 28 May, 2014,at 07:47 PM, Jason Miller <jason.mil...@gmail.com> wrote:
>
> **
> The screen was completely b0rked for me too when I tried to change my
> password about 5 minutes ago.  Even Though the screen looked goofy it
> allowed me to change it.
>
> Jason
>
>
> On Wed, May 28, 2014 at 10:18 AM, Rick Cook <remedyr...@gmail.com> wrote:
>
>> **
>>
>> Actually, I just got it to work.  Never mind.
>>
>> Rick
>> On May 28, 2014 10:16 AM, "Lucero, Michelle" <
>> michelle.luc...@bankofamerica.com> wrote:
>>
>>> Hi, Rick:
>>>
>>> I received an email from BMC Remedy tech support.  However, they didn't
>>> change my password.  They recommended that I change my password because of
>>> the Heartbleed issue, which I did successfully.
>>>
>>> Is this something different?
>>>
>>> Thank you,
>>> Michelle
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] On Behalf Of Rick Cook
>>> Sent: Wednesday, May 28, 2014 11:49 AM
>>> To: arslist@ARSLIST.ORG
>>> Subject: BMC Support page - b0rked?
>>>
>>> While on vacation last week, I got an email from BMC Support saying that
>>> they had changed my password in response to the Heartbleed issue.  OK,
>>> fine.  When I got back this week, I logged in with their temp password, and
>>> was redirected to a password change page.  Again, no problem.
>>>
>>> However, I can't seem to get past that screen, because it's giving me
>>> spurious errors, like "The password length must be at least 7 characters
>>> and cannot exceed 32 characters", when I entered a new password within
>>> those parameters.  Am I the only one seeing this?  I can't get into Support
>>> until I get past this.
>>>
>>> Rick Cook
>>>
>>>
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>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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