Hi Mike:
I share your frustration.
I have seen many times where a "windows install" goes seamlessly and the *nix install fails or gives errors for both applications and interfaces. Can't imagine what it would be like for AIX.
BTW, confirm that the ARSystem 8.1 SP1 Patch 001 was only a Mid-tier fix.
Sorry, can't help you out more on your AIX woes.
Terry
on May 29, 2014, Mike DeBord <mikedeb...@eastman.com> wrote:
Hello list,
Been reading but have not posted anything in years.
After reading the "Content Missing" thread yesterday and my latest round with support, I felt the need to vent a little and reach out to other AIX admins.
We upgraded from 7.5 to 8.1 in November. Was not overly difficult but after 6 hours we were up and running. Of course we practiced this several time in our test environment to make sure our procedure was correct. Everything we do is custom, no ITSM or any OOB anything.
With some minor inconvenience that we worked through all has been good until last week our AIX admin discovered that arserverd had increased to 20+ GB memory since Feburary 17th. Contacted support and reported. Tech. mentioned that other AIX admins had reported same issue. In preparation for deeper analysis, I installed 8.1 SP1 and I am trying to install patch1 on our test box to check arserverd at latest software level. I go to EPD downloads and the patches tab and patch1 for SP1 (says AR System, Approval, assignment etc.) but when I download it and run it, it says it's only a mid-tier patch. (What??) I contact support again about the file. They of course do not believe me and need to have WebEx. So tech. sends me new file. SAME FILE again. HUH??? Now I have to reprove that it is the same file all over again. Really??
Apparently they do not have an AIX system to test on. WHAT??? I have to do there testing for them??
Oh yeah, and apparently 8.1 patch2 files are apparently not included in 8.1 SP1. I have 2 files (ServerAdmin.a and plugin) from 8.1 patch2 on my server to fix the Server Administration GUI that reads the ar.conf file. Hope they are in SP1 Patch1 if I ever get the correct file……….
Really frustrated right now!!!!
It seems that Remedy on AIX is not as popular as it once was. Are there any other AIX systems out there on 8.1 or above or planning on upgrading??
Thanks
Mike.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
