Hi,
You might want to try RRR|Chive. The tool can both export and import
ARX-files, and it is free to use it.
One great benefit is that it can actually do Delta-exports to your ARX-files
speeding consecutive exports significantly (and yes, the delta-export will
remove deleted records from the ARX-file).
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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> Hi List,
>
> Can anyone please assist me in following issue-
>
> I am using ITSM 7.6.04 application suite. I need to take data backup of all
> records of HPD:Help Desk form. So I thought for the following approach (which
> I have already used in ARS 7.1)
>
> 1. Generate report of all records from HPD:Help Desk form, and create a .arx
> file.
> 2. In case of upload, use BMC Data Import tool to import back .arx files.
>
> But from ITSM application URL, I am not able to generate .arx file for both
> web or AR System report types.
>
> Can anyone please suggest me, a show to generate .arx files from ITSM 7.6.04
> application?
>
> Regards
> Neha Khandelwal
>
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