I have been hesitant to bring up the topic of Cherwell on the ARSList, but there seems to have been some interest and discussion about Cherwell last week.
First of all, I have been a Remedy consultant since the late 90’s, version 3.x. I have experienced all the highs and lows that everyone describes on this list. I would love to see BMC succeed and Remedy continue to lead. The reality is I have witnessed many of my colleagues drift over to SNOW and others get out of the business completely, as we watched the competitors catch up and some even surpass in some areas as others have pointed out. The majority of our business is still BMC, but a growing portion of it is now Cherwell. Most of us are all facing similar challenges and questions from management. Why does the licensing model have to be so confusing?, Why do upgrades have to be so painful?, Why can’t I call support and get an onshore resource?, Why does on-premise or on-demand feel like a lifetime commitment?, etc. Whether or not you feel that any of the aforementioned questions are true about BMC Remedy, these questions are still being asked by management. Partner IT is hosting a one hour webinar on August 14, 2014 at 1 PM EST to discuss how Cherwell can address many of the “Why” questions we all face. The intended audience is not just Remedy users but rather companies that are evaluating options. Please contact me OFFLINE if you are interested in attending and I will send you a more formal invitation. We will have very techy people presenting to address anything that comes up. Kevin Shaffer, Senior Partner Partner IT, Inc. Office Phone: (888) 380-8899 Cell Phone: (316) 208-5341 Fax: (708) 887-1704 Email: kshaf...@partneritsm.com Website: http://www.partneritsm.com Follow Us: http://www.twitter.com/partneritsm YouTube: http://www.youtube.com/partneritsm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
