Probably. How much you can increase it depends on a couple of things How much memory you have available on your Mid-Tier servers. Whether you are running 32 bit or 64 bit.
You should be able to up the xMX to 1536 on 32 bit Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Wednesday, August 13, 2014 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: It's not enough memory to load the search results. (ARERR 9308) ** I have checked the memory settings and they are set as xms - 512 and xmx - 1024. IS this too low? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, August 12, 2014 10:06 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: It's not enough memory to load the search results. (ARERR 9308) ** This error is not coming from a specific end user browser, but your Mid-tier server isn't able to process that request and sending back that message to the browser.. As Fred suggested, check the memory usage of your Mid-Tier server and check the JVM settings on your Mid-Tier server. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, August 12, 2014 10:43 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: It's not enough memory to load the search results. (ARERR 9308) Do you have the AR server set to limit the number of rows returned? How many rows (and how big is each row) you are trying to return? What are the Java memory settings you are using in the Mid-Tier? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Tuesday, August 12, 2014 9:40 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: It's not enough memory to load the search results. (ARERR 9308) ** I'm getting this weird error when I perform a search on a handful of our custom built forms in the mid-tier: It's not enough memory to load the search results. (ARERR 9308) I tried this in three different browsers and all experienced the same result. Has anyone else come across it before and resolved it? I tried BMC Communities but didn't find anything useful and BMC's support site appears to be down at the moment with a bad gateway error. I am running 8.1 on Linux. Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289 | M: 630.946.4744 ksincl...@shoppertrak.com<mailto:ksincl...@shoppertrak.com> | @shoppertrak www.shoppertrak.com<http://www.shoppertrak.com/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"