All,

After needing 3 long duration outages to install the pieces needed for a BMC 
add on product (which will remain nameless), I wanted to see if there was some 
method for a High Availability ITSM (7.6.4 or greater) system.

Our current system is 3 arservers (1 app, 2 user facing), three mid-tiers and 
one database.

So I am looking at future architectural ideas (when we move to 8.x) to put us 
in a position, whereby we can give our customers the high availability we need 
and yet install some of these products, that require restarts and other items 
that add to unavailability.

So  looking for ideas.

Thanks,

hbr

[http://ucm.coxenterprises.com/cs/groups/public/documents/www_content/mdaw/mday/~edisp/coxenterprisescolor_jpg.jpg]
Howard Richter, Remedy Administrator
Email = howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com>


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