For data migration try Fats-Export on the following link, its tested and work from ar5-8
https://communities.bmc.com/docs/DOC-32413 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy Support Sent: Wednesday, September 17, 2014 1:38 PM To: [email protected] Subject: Re: NonUnicode to Unicode testing ** Hello All, Thanks a lot for the response. The migration will be performed by some other team, we need to test whether migration is sucessfull or not. For this I have created some test cases for testing using remedy client and web, So I would request few of those scenarios (only test scenarios) so that I am confident that the unicode migration is sucessfull. regards Sahil On Wed, Sep 17, 2014 at 11:56 AM, Misi Mladoniczky <[email protected]<mailto:[email protected]>> wrote: Hi, 1. Use the API to transfer both DATA and your Application (DEF-files). 2. When transering data through the API, it is good to make set Client Charset to UTF-8, otherwise your data might get corrupted. I have typically used RRR|Chive to do this. Just add a parameter in the rrrchive config file saying clientcharset=UTF-8. The problem you could encounter is that wide characters take up more space. For example a Swedish character "Å" might take two bytes in the database. So some strings might not fit in the Unicode system even thought it fit in the old system. In this case you can increase the size of these fields, or truncate your data. If you use a good API-program for the transer, you will be notified on errors where the data did not fit. Which record it is, and which field. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hello All, > > We have to test the nonunicode to uncode migration of Remedy ARS 7.6. > > Please sahre the possible scenarios that should be considered. or Some > special cases that needs to be tested both from client and web. > > OS: windows > Database:Oracle > Remedy ARS 7.6 > > regards > Sahil > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
