Hi Ali,
The docuemnt talks about ARAPI version 5.1 DLL:s, and these are not good for
doing the Unicode-conversion I think.
But maybe you have recompiled the program without updating the documentation?
Or the .Net/Java versions might be newer?
Best Regards - Misi, RRR AB, http://rrr.se
> For data migration try Fats-Export on the following link, its tested and work
> from ar5-8
>
> https://communities.bmc.com/docs/DOC-32413
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Remedy Support
> Sent: Wednesday, September 17, 2014 1:38 PM
> To: [email protected]
> Subject: Re: NonUnicode to Unicode testing
>
> **
> Hello All,
>
> Thanks a lot for the response.
>
> The migration will be performed by some other team, we need to test whether
> migration is sucessfull or not.
>
> For this I have created some test cases for testing using remedy client and
> web,
>
> So I would request few of those scenarios (only test scenarios) so that I am
> confident that the unicode migration is sucessfull.
>
> regards
> Sahil
>
> On Wed, Sep 17, 2014 at 11:56 AM, Misi Mladoniczky
> <[email protected]<mailto:[email protected]>> wrote:
> Hi,
>
> 1. Use the API to transfer both DATA and your Application (DEF-files).
>
> 2. When transering data through the API, it is good to make set Client
> Charset
> to UTF-8, otherwise your data might get corrupted.
>
> I have typically used RRR|Chive to do this. Just add a parameter in the
> rrrchive config file saying clientcharset=UTF-8.
>
> The problem you could encounter is that wide characters take up more space.
> For example a Swedish character "Å" might take two bytes in the database. So
> some strings might not fit in the Unicode system even thought it fit in the
> old system. In this case you can increase the size of these fields, or
> truncate your data.
>
> If you use a good API-program for the transer, you will be notified on errors
> where the data did not fit. Which record it is, and which field.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> Hello All,
>>
>> We have to test the nonunicode to uncode migration of Remedy ARS 7.6.
>>
>> Please sahre the possible scenarios that should be considered. or Some
>> special cases that needs to be tested both from client and web.
>>
>> OS: windows
>> Database:Oracle
>> Remedy ARS 7.6
>>
>> regards
>> Sahil
>>
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