Hi David, Reported Source field is a Selection Field (DropDown) with OOTB 12 values on both HPD:;Help Desk and SYS:Reported Source forms. We can create the overlay and add additional values into the drop down list for any additional values.
Hope this helps you. Thanks & Regards, Anil Kumar K On 20 Sep 2014 00:17, "Drake, David" <david.dr...@kbslp.com> wrote: > ** > > Hi all > > Can anybody point us at a reference showing where the Reported Source > (1000000215) values can be added? Added them to HPD:Help Desk but they > don’t show up in the SYS:Reported Source form and that form won’t accept > new records. Thanks > > > > ARS 7.6.04 SP5 > > ITSM 7.6.04 SP1 > > SQL 2K5 > > Windows Servers > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
