Thanks, it doesn’t appear that that form allows field overlays evidently 
however. Much obliged nevertheless

Dave Drake
Application Systems Analyst
ITSM Application Support


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karicheti anil kumar
Sent: Friday, September 19, 2014 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Reported Source (HPD:Help Desk)

**

Hi David,

Reported Source field is a Selection Field (DropDown) with OOTB 12 values on 
both HPD:;Help Desk and SYS:Reported Source forms. We can create the overlay 
and add additional values into the drop down list for any additional values.

Hope this helps you.

Thanks & Regards,

Anil Kumar K


On 20 Sep 2014 00:17, "Drake, David" 
<david.dr...@kbslp.com<mailto:david.dr...@kbslp.com>> wrote:
**
Hi all
Can anybody point us at a reference showing where the Reported Source 
(1000000215) values can be added? Added them to HPD:Help Desk but they don’t 
show up in the SYS:Reported Source form and that form won’t accept new records. 
Thanks

ARS 7.6.04 SP5
ITSM 7.6.04 SP1
SQL 2K5
Windows Servers

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