Thanks, it doesn’t appear that that form allows field overlays evidently however. Much obliged nevertheless
Dave Drake Application Systems Analyst ITSM Application Support From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karicheti anil kumar Sent: Friday, September 19, 2014 2:00 PM To: arslist@ARSLIST.ORG Subject: Re: Reported Source (HPD:Help Desk) ** Hi David, Reported Source field is a Selection Field (DropDown) with OOTB 12 values on both HPD:;Help Desk and SYS:Reported Source forms. We can create the overlay and add additional values into the drop down list for any additional values. Hope this helps you. Thanks & Regards, Anil Kumar K On 20 Sep 2014 00:17, "Drake, David" <david.dr...@kbslp.com<mailto:david.dr...@kbslp.com>> wrote: ** Hi all Can anybody point us at a reference showing where the Reported Source (1000000215) values can be added? Added them to HPD:Help Desk but they don’t show up in the SYS:Reported Source form and that form won’t accept new records. Thanks ARS 7.6.04 SP5 ITSM 7.6.04 SP1 SQL 2K5 Windows Servers _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
