I like it, it appears cool. however... it costs extra. Unless I am wrong.. I think personally it should just come with the product, and it helps with the compatition - SNOW.... My opinion
On Tue, Oct 7, 2014 at 3:19 PM, Mueller, Doug <doug_muel...@bmc.com> wrote: > ** > > BMC and the Remedy ITSM team are pleased to announce our next generation > Remedy IT Service Management experience, Remedy with Smart IT > <http://www.bmc.com/it-solutions/remedy-smart-it.html>. > > > > Smart IT provides Remedy users an entirely new experience! An experience > that is intelligent, mobile and beautiful. > > > > *Intelligent Interactions:* > > > > More insight, less effort. Formless interactions and data-driven insights > make for a more productive and knowledgeable staff. > > > > *Beautiful Experience:* > > > > More functionality. Fewer clicks. Faster learning and higher user adoption > provide better customer satisfaction with a modern user experience. > > > > *Mobile First:* > > > > Same service desk, any device. Get responsive service delivery from > anywhere. Always up to date with instant access even while remote. > > > > *Collaborative Knowledge:* > > > > Real-time, every time. Embrace a new paradigm where knowledge is enabled > not only by articles, but through instant service desk collaboration. > > > > To read more information on how to get started with Remedy with Smart IT > follow this link > <https://docs.bmc.com/docs/display/public/itsm81/BMC+Remedy+with+Smart+IT+1.0> > . > > > > The Remedy ITSM team is excited to be a major part of this year’s BMC > Engage user conference. We understand that not everyone can join us > in-person at Engage. However, you can still learn about Smart IT from the > comfort of your own desk or home as we bring the Remedy @ Engage experience > to you via live streaming video. Key members of the Remedy team, including > Robin Purohit - ITSM President, will host a special, live session at noon > EST on October 15th introducing Remedy with Smart IT. > > > > Register here to join the BMC Remedy team > <http://www.bmc.com/forms/ITSM-Remedy-SmartITVideoLaunch-Engage-Oct15.html> > as we celebrate the release of this fantastic new Remedy experience that > provides every customer a smarter service desk. > > > > > > > > Although this particular announcement is focused on the packaged > applications, there is a lot going on with the platform as well. All of > the work that is being done to enable the new Smart IT approach is being > done within the platform and will therefore be available for anyone doing > customizations or building custom applications. All changes in the AR > System or mid-tier will be available in an upcoming release. And work is > under way to further expand access to the mobile interfaces that are being > introduced. > > > > There will be a number of discussions at Engage around some of the new > capabilities both short and longer term that are coming to the platform > that enable the Smart IT improvements and that will be available for custom > builds and customization/extension of the applications as needed. There > are some pretty interesting things coming in the next couple of releases to > assist with customizations and significantly simplifying > > merging your changes with ones that BMC is making and with adding > capabilities to make your custom application that much more powerful. > > > > > > Regards, > > > > BMC & Remedy Teams > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
