Something to keep track of my record collection (during the Remedy training classes).
Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Wednesday, November 12, 2014 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: [arslist] What was the first ARS app you built? ** First apps – all custom built: 1. IT Help Desk. 2. HR System. 3. Telephone Network Management System. 4. Lunch ordering system. Seriously. Coworkers saw the example app that was given way back when and decided they actually wanted one created that would work for them. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, November 12, 2014 11:28 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: OT: What was the first ARS app you built? ** I thought I would start a side topic from the "how fast could that be?" thread. We have seen more and more "out of the box ITSM" installs in recent years and custom development appears to be less prevalent. Many of us started out building anything and everything under the sun. For me, I had just switch from working in an aerospace fabrication shop to my first IT job at a help desk. About 6 months in I became very interested in what else Remedy could do. As I learned more about what Remedy could do I really wished we would of had it at the job I had left. So with that my first app was one geared around running a fab shop. The app tracked customers, jobs/parts, equipment and staff. It could associate what machine a part is in and who is working on it. Also it could show the status of a machine so planners didn't schedule a job in a machine that was down for maintenance. Also you could not schedule machinists to a job if they were on vacation. It probably also had things like an email to the worker when a job/part was assigned to them. I have been trying to find the definition in recent years. I am sure I would get a kick out of how I built things back then. Jason _ARSlist: "Where the Answers Are" and have been for 20 years_ Click here<https://www.mailcontrol.com/sr/R1CktaL07gbGX2PQPOmvUq6rRgRshdaJUT0uLDr7LzqXVWbUQAZVoyw3pDhQYZTTDZBLv8O0BTTBcfXS4znW5Q==> to report this email as spam. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
