That was it ☺ -- Thank You,
Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ<http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, November 12, 2014 4:48 PM To: arslist@ARSLIST.ORG Subject: Re: OT: What was the first ARS app you built? ** it it was branded 'Phoenix', then yes...that was the system :) On Wed, Nov 12, 2014 at 2:33 PM, Danaceau, Chris <chris.danac...@finra.org<mailto:chris.danac...@finra.org>> wrote: ** LJ was the the WCom system I eventually took over? -- Thank You, Chris Danaceau FINRA 240-386-6728<tel:240-386-6728> (desk) 301-367-8949<tel:301-367-8949> (cell) Remedy FAQ<http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ LongWing Sent: Wednesday, November 12, 2014 12:51 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT: What was the first ARS app you built? ** My first app was a rebuild of a custom HelpDesk we used internally....it was on 3.2...had tons of bells and whistles and did many things that tons of systems I've worked on since didn't do...was a healthy team and experience to start off my Remedy career...wow, it's been a long time. On Wed, Nov 12, 2014 at 10:27 AM, Jason Miller <jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote: ** I thought I would start a side topic from the "how fast could that be?" thread. We have seen more and more "out of the box ITSM" installs in recent years and custom development appears to be less prevalent. Many of us started out building anything and everything under the sun. For me, I had just switch from working in an aerospace fabrication shop to my first IT job at a help desk. About 6 months in I became very interested in what else Remedy could do. As I learned more about what Remedy could do I really wished we would of had it at the job I had left. So with that my first app was one geared around running a fab shop. The app tracked customers, jobs/parts, equipment and staff. It could associate what machine a part is in and who is working on it. Also it could show the status of a machine so planners didn't schedule a job in a machine that was down for maintenance. Also you could not schedule machinists to a job if they were on vacation. It probably also had things like an email to the worker when a job/part was assigned to them. I have been trying to find the definition in recent years. I am sure I would get a kick out of how I built things back then. Jason _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
