All, Does anyone know what AR license user license needed for Smart-IT. I just tried to give access to a user (who has all kinds of incident licenses, as well as others) and a floating AR user license and he had no access. All I did was give him a fixed one and it worked great.
Any ideas? Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com> Office = 678.645.4633, Cell = 404.226.2745 Planned time out of office: 11/24/2014 to 12/1/2014 [ecm_036069_email] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"