All,

Does anyone know what AR license user license needed for Smart-IT. I just tried 
to give access to a user (who has all kinds of incident licenses, as well as 
others) and a floating AR user license and he had no access. All I did was give 
him a fixed one and it worked great.

Any ideas?

Howard Richter, Remedy Administrator
6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524
Email = howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com>
Office = 678.645.4633, Cell = 404.226.2745
Planned time out of office: 11/24/2014 to 12/1/2014

[ecm_036069_email]


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