We recently built our own Change and Request Management apps to replace ITSM CM/RM. Maybe we are oddballs that don't like the follow the pack or early adopters, blazing the trail of a new movement?
Jason On Wed, Nov 19, 2014 at 12:52 AM, Zee Remshab <6mor...@gmail.com> wrote: > dear list, > > to make it short, it looks to me the Remedy products tend to be more and > more out-of-the-box. > You install the soft, configure it a bit here and there, load base data > and here you go youpeee !! esta la fiesta !! From a business point of view > that makes sense for BMC and experienced experts. > It appears to me being always less room for customised and/or homemade > tools to deal with ITIL processes. > After having wondered how difficult it could be to dive into the ITSM > development if anything like this would even make sense to mention, I am > wondering how many of you have recently developed something out of the > out-of-the-box products. > Zee > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
