I used to have a document that was very specific in where not to use a colon in an email template being sent to Remedy.
I can't find it in the documentation other than do not use Name: Login: Server: Are there any others that are going to make the email engine reject the incoming mail? ITSM 7.6.04 SP5 ARS 7.6.04 SP5 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
