I found this document from the University of North Texas, College of Business and their evaluation of ITSM vendors: http://www.cob.unt.edu/itds/faculty/becker/BCIS5520/Readings/TOP_10_ITSM_VENDORS_%20service_desk.pdf
Kelvin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Christopher Pruitt Sent: Wednesday, December 17, 2014 10:43 AM To: arslist@ARSLIST.ORG Subject: BMC Remedy verses HP Service Manager Hello Listers, I have a question for all of you. I am trying to find any kind of documentation on a BMC Remedy verses HP Service Manager side by side comparison, no matter how old and out of date it is. Would you have any ideas where I can find these kinds of documents? I am working with a team here at HP and we have been tasked to compare BMC Remedy's products to HP Service Manager to determine which is the better product to use for a new startup project. Any help pointing me in the right direction would be appreciated. Christopher Pruitt CRM Developer / Consultant MSS Systems Development & Engineering Enterprise Security Services Hewlett-Packard _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
